Vendor Onboarding Checklist
Vendor Onboarding Checklist for Crafted Kin
- Seller Info Setup
- Configure store information, including your SEO name (store URL) and description.
- Upload logos (Customer Area: 300x300px, Invoice: 300x150px).
- Set terms and conditions (optional).
- Adding an Item to the Shop
- Add product name, categories, price (in AUD), and full description.
- Upload product images.
- Set stock quantity and track inventory.
- Choose availability options (waitlist or pre-purchase).
- Set up shipping surcharge (no weight or dimensions).
- Indicate if the item is custom or made-to-order.
- Connecting Payment Gateway
- Set up a Stripe or PayPal account.
- Add API credentials for your chosen payment processor (Stripe or PayPal).
- Set the currency to AUD.
- Enable Webhook for notifications from your payment processor.
- Managing Orders and Refunds
- Monitor orders via the "Orders" tab (Paid or Incomplete).
- Process refunds through your Stripe or PayPal account.
- Invoicing
- Keep track of commission fees (5% or 10% depending on your plan).
- Refill your balance via the "Refill Balance" button if necessary.
- Setting Up Custom Shipping
- Contact an admin for any complex or unique shipping setups.
- Promo Codes
- Create promo codes via Marketing > Promotions.
- Set conditions and bonuses for your promotion (discounts, free shipping, etc.).
- Critical Reminders
- Double-check API credentials for payment gateways.
- Ensure shipping setup is correct (no product weight or dimensions, use surcharge).
- Remember to process refunds manually through Stripe/PayPal.
See the Complete User Manual & Guide.
Feel free to reach out for support!
Wishing you the absolute best!
From the Crafted Kin team